AI setter for med spas
An AI setter for med spas answers DMs from your treatment Reels and promos, shares prices as listed, and books a consultation call, while your licensed team handles every medical question.
ManySetter teamUpdated 4 min read
Chapter 01The inbox
Where your leads start the conversation
Most med spas get buyers from three places. Each one deserves its own first question.
A comment on a treatment Reel
They comment “LIPS” on a treatment Reel. The flow sends pricing, the setter asks about their goals.
A reply to a promo Story
Someone asks “is the special still on?” on a Story. Answer from your offer, then ask the treatment.
A click-to-WhatsApp ad
A local laser hair removal ad opens WhatsApp. Ask the area to treat and when they’re free.
Chapter 02Qualify
Ask these before the call
A setter books calls only for people who pass your fit rule. These questions make the rule, one per message.
0 of 3 completed
Not a fit when
Is under 18. Wants a treatment you don’t offer. Needs a medical answer first (conditions, medications, pregnancy): your licensed team replies, not the setter.
Medical questions go to your licensed team
Contraindications, pregnancy, medications, allergies and side effects: the setter hands these to a licensed provider. It never promises results and quotes prices only as listed in your offer.
Chapter 03Script
The DM script, ready to copy
Opener after the price list
Right after your flow sends treatment pricing.
Here’s our price list! Which treatment caught your eye? I can walk you through how a first visit works.
- Next
- Wait for the treatment.
- Why it works
- Naming the treatment routes the rest of the chat.
First time or returning
After they name a treatment.
Love that. Have you had Replace [treatment] before, or would this be your first time?
- Next
- First time: lead with the consultation. Returning: ask when they last had it.
- Why it works
- It sets how much explaining the consultation needs.
Price and timing
When it’s a treatment you offer.
Perfect. Our Replace [offer] start with a consultation, and prices begin at Replace [price]. Your provider maps out Replace [result] with you. Any date you’re planning around?
- Next
- Event date: book well before it. No date: offer the next open times.
- Why it works
- The price as listed, plus a date, before any booking.
Book the consultation call
Once they’re ready to book.
Great! Let’s book your consultation call so a provider can answer your medical questions. Would Replace [day] at Replace [time] or Replace [day] at Replace [time] be better?
- Next
- It books in the DM through Cal.com, Calendly or iClosed.
- Why it works
- It tells them who answers medical questions: a licensed provider.
Follow-up
When they stop replying.
Hi Replace [first name], just following up on Replace [treatment]. Want me to send consultation times for next week?
- Next
- A second nudge is the last one.
- Why it works
- A specific week is easier to accept than “whenever.”
Chapter 04Handle
What they say, what you reply
| When they say | Reply with |
|---|---|
| How much is lip filler?Reply with: Quote the price exactly as listed in your offer, then say the provider confirms the plan at the consultation. | Quote the price exactly as listed in your offer, then say the provider confirms the plan at the consultation. |
| Is it safe for me?Reply with: That’s a medical question. The setter hands it to your licensed team instead of answering. | That’s a medical question. The setter hands it to your licensed team instead of answering. |
| Do you have any specials?Reply with: Share only promos listed in your offer. None running? Say so, then offer a consultation time. | Share only promos listed in your offer. None running? Say so, then offer a consultation time. |
| I want to know how it’ll look on me.Reply with: Point them to your treatment posts. Never promise an outcome; the provider sets expectations at the consultation. | Point them to your treatment posts. Never promise an outcome; the provider sets expectations at the consultation. |
ManySetter
Your DMs, qualified and booked.
An AI setter for med spas, inside your Manychat flows: your fit questions, your voice, your calendar.
- Keeps your Manychat flows
- Asks your fit questions
- Books the call or hands off
Build and test free · Works with your Manychat account
Chapter 05Manychat
Run it inside Manychat
ManySetter is an AI setter for Manychat: it qualifies inbound Instagram, WhatsApp and Facebook Messenger conversations inside your existing flows, then books a call or hands the lead to your team.
Install the ManySetter app
Where to click: SetupConnect Manychat
Copy your ManySetter code, click Install in Manychat and paste the code (install guide).
Start the setter where leads arrive
Where to click: Automation+ ActionManySetterStart conversation
Put Start conversation at the end of your treatment keyword flows, your promo Story replies and your WhatsApp ad flow.
Keep the conversation going
Where to click: AutomationBasicDefault Reply
In each channel’s Default Reply, keep only ManySetter › Continue conversation.
Give it your fit rule and calendar
Paste the questions from chapter 02, then connect Cal.com, Calendly or iClosed so it books in the DM.